Help/FAQ
I've placed an order for more than $100 and I am still seeing a shipping charge on my order:
Our system removes the shipping charges before your card is actually charged, not during checkout. You will still see a shipping charge on your invoice, but rest assured, if your order subtotal is $100 or more, you will receive free UPS Ground Standard shipping.
What credit cards do you accept for payment?
We accept Visa, MasterCard, American Express and Discover.
Do you offer discounts on large orders or for events?
Yes, if you have an event you need large quantities of an item or would like to place a large order, please Contact Us for more information.
When will my items arrive?
Orders sent to you are typically processed and shipped within 2-3 business days. Occasionally, an item may be on back-order requiring a few more days to complete processing, but you will be notified if this is the case. Personalized printed items require 8-14 business days for processing and will ship separately.
What is your Return Policy? 100% Satisfaction Guaranteed.
Here at Sorting with Style we strive for the best in both are selection of stylish products and our customer service. If you are dissatisfied with your order or in the unlikely event that you have received damaged products, please contact us right away at help@sortingwithstyle.com. We will make sure to resolve the matter as quickly and efficiently as possible.
We want you to love everything you order from Sorting with Style. However,
should you be less than 100% satisfied with any in-stock, non-sale
items we will take back the unused product no questions asked within 30 days
of your order arrival. If you'd like to exchange your item for
something else, simply return the unwanted item and then purchase what
you'd like instead from the site.
Your
credit card will be credited for the purchase price of the product less
the cost of shipping within 7 days from when we receive your return.
Please send undamaged items in the original packaging, along with your packing slip, and reason for return to:
Sorting with Style, Inc.
Returns Department
23679 Calabasas Rd
Suite 893
Calabasas, CA 91302
For
your protection, we recommend shipping via insured UPS Ground service, so you have a record of the return. In order
to receive a full refund, goods must be returned in perfect condition,
so please handle items with care. Sorting with Style is not responsible for
shipping costs or lost items associated with returns, exchanges and/or
edited orders.
Please note, for personalized items, there are no returns. If you find we made an error with your order, such as spelling, etc. please contact us right away.
My Items have still not arrived, what should I do?
Please email us immediately at Help@sortingwithstyle.com
I am trying to check out, but I keep receiving an error message:
We know how frustrating
that can be. Sometimes it’s as simple as leaving out a digit on your
credit card or typing in the wrong address or billing zip code. If you are still having
trouble, please email us right away at Help@sortingwithstyle.com.
I don’t live in the United States, do you ship internationally?
At the moment we only ship within the United States, but we are open to expanding in the future.
If you really love our products and you are not in the U.S., please email us at: info@sortingwithstyle.com.
I am a Designer and I think my items would be perfect for your store.
We LOVE seeing new designers and more importantly adding to our collection of fabulous items in our store. Please do send samples along with a catalog to:
Sorting with Style
ATTN: Purchasing Department
23679 Calabasas Rd
Suite 893
Calabasas, CA 91302
For all other inquiries please email: info@sortingwithstyle.com
|
